Empower vs John Hancock 401(k) Comparison

Compare Empower Retirement (#4, 8.7/10) and John Hancock (#10, 7.7/10) side by side across fees, ratings, features, and investment options.

Overall Comparison

FeatureEmpowerJohn Hancock
Overall Score8.7/107.7/10
Rank#4#10
AUM$1.4 trillion$600 billion
Participants18 million3 million
Plan Sponsors71,000+48,000+
Founded20141862

Ratings Comparison

CategoryEmpowerJohn Hancock
Fees & Costs4.3/53.5/5
Investment Options4.2/53.7/5
Customer Service4.3/54.0/5
Mobile App3.8/53.6/5

Fee Comparison

Fee TypeEmpowerJohn Hancock
Admin FeesVaries by plan size$1,000 - $4,000/year
Expense Ratios0.03% - 1.0%0.30% - 1.3%
Trading FeesPlan dependentPlan dependent
Advisory Fees0.25% - 0.89%0.40% - 0.90%

Empower Strengths

John Hancock Strengths

Which Should You Choose?

Choose Empower if you want:

  • Mid to large employers
  • Those valuing education
  • Managed account seekers
  • Income-focused retirees

Choose John Hancock if you want:

  • Wellness-focused employers
  • Mid-sized companies
  • Insurance bundle seekers

Our Verdict: Empower vs John Hancock

Empower Retirement wins this comparison with a score of 8.7/10 vs 7.7/10. Empower excels with strong participant education programs, making it the stronger choice for most investors in this matchup. However, the best choice ultimately depends on your specific needs, employer plan availability, and investment preferences.

Full Empower Review Full John Hancock Review

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Empower vs John Hancock: Complete 401(k) Comparison for 2026

Choosing between Empower Retirement and John Hancock for your 401(k) is an important decision that affects your retirement savings. Empower offers 2nd largest while John Hancock is known for wellness focus. In terms of fees, Empower charges 0.03% - 1.0% expense ratios compared to John Hancock's 0.30% - 1.3%. Empower manages $1.4 trillion in assets and serves 18 million participants, while John Hancock has $600 billion AUM and 3 million participants.

Key Differences: Empower vs John Hancock

When comparing Empower and John Hancock, consider their core strengths: Empower excels with strong participant education programs, while John Hancock stands out for unique wellness program integration. Both providers offer comprehensive investment options including target-date funds, index funds, and managed accounts. Empower's customer service rating is 4.3/5 compared to John Hancock's 4.0/5. For mobile experience, Empower scores 3.8/5 while John Hancock scores 3.6/5.

Which Provider is Right for You?

Choose Empower if you prioritize mid to large employers. Choose John Hancock if you're looking for wellness-focused employers. Your decision should also consider your employer's plan availability, fee sensitivity, desired investment options, and customer service expectations. For detailed reviews, visit our individual Empower and John Hancock provider pages.