Updated 2026-03-30
Empower 401(k) Provider Review
Empower Retirement is the second-largest retirement services provider, formed through mergers of MassMutual, Great-West, and Prudential retirement businesses. Strong focus on participant outcomes.
Second Largest and Rapidly Growing • Rank #4 • Score: 8.7/10 • Founded 2014 • Greenwood Village, CO
Ratings Breakdown
Pros and Cons
Advantages
- Strong participant education programs
- Excellent plan sponsor tools
- Competitive institutional pricing
- Personal Capital integration for all-in-one planning
- Managed account services
- Strong retirement income solutions
Disadvantages
- Less brand recognition than big three
- Platform still integrating acquisitions
- Fewer retail investment options
- Mobile app needs improvement
- Website can be confusing to navigate
Empower 401(k) Fees
| Fee Type | Amount |
|---|---|
| Administrative Fees | Varies by plan size |
| Expense Ratios | 0.03% - 1.0% |
| Trading Fees | Plan dependent |
| Advisory Fees | 0.25% - 0.89% |
Empower 401(k) Rollover Options
Rolling Into Empower
Empower accepts rollovers from 401(k), 403(b), 457(b), and IRA accounts through their online portal. The Personal Capital integration shows your full financial picture including rolled-over assets.
Platform: Empower.com
Rolling Out of Empower
Request an outbound rollover through your Empower account online or by calling 800-338-4015. Empower processes direct rollovers to IRAs and other qualified plans.
Empower 401(k) Withdrawals & Distributions
Withdrawal Methods
Distribution Options
Empower offers managed payout options for retirees who want steady retirement income. Their Personal Capital tools help plan withdrawal strategies.
Empower 401(k) Loans
Empower 401(k) plans may allow loans up to $50,000 or 50% of the vested balance. Repayment terms up to 5 years (longer for home purchase). Interest rate is typically prime + 1%. Apply online through your Empower account.
Investment Options
Key Features
Best For
- Mid to large employers
- Those valuing education
- Managed account seekers
- Income-focused retirees
Complete Empower Retirement 401(k) Review for 2026
Empower Retirement ranks #4 in our 2026 401(k) provider rankings with an overall score of 8.7 out of 10. Founded in 2014 and headquartered in Greenwood Village, CO, Empower manages $1.4 trillion in assets and serves 18 million participants across 71,000+ plan sponsors.
Why Choose Empower for Your 401(k)?
Empower Retirement is America's second-largest retirement services provider, formed through strategic acquisitions of MassMutual, Great-West, and Prudential's retirement businesses. With Personal Capital integration, Empower offers all-in-one financial planning tools that aggregate all your accounts for a complete financial picture. Empower's participant education programs are industry-leading, helping employees make better retirement decisions. Their managed account services and retirement income solutions make Empower particularly strong for those approaching or in retirement. For mid to large employers seeking full-service 401(k) administration, Empower delivers scale and expertise.
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Related 401(k) Guides
Frequently Asked Questions
Empower Retirement charges administrative fees that vary by plan size. Expense ratios range from 0.03% - 1.0%, and advisory fees are 0.25% - 0.89%. Compare plans carefully as total costs depend on your plan size and investment selections.
You can log into your Empower Retirement 401(k) account through the plan provider portal. Current and former employees can use the participant login page. First-time users will need to register with their Social Security number and date of birth.
Empower Retirement ranks #4 in our 2026 provider rankings with a score of 8.7/10. They manage $1.4 trillion in assets and serve 18 million participants. They are particularly strong for Mid to large employers, Those valuing education, Managed account seekers, Income-focused retirees.
Yes, you can roll over your Empower Retirement 401(k) to a Traditional IRA, Roth IRA, or a new employer plan. A direct rollover avoids mandatory tax withholding. Contact Empower or your new provider to initiate the transfer.
Empower Retirement offers a range of investment options including Index Funds, Target Date Funds, Mutual Funds, Stable Value, Managed Accounts. The specific fund lineup depends on your plan and may change periodically.
Empower Retirement scores 8.7/10 overall with ratings of 4.3/5 for fees, 4.2/5 for investment options, 4.3/5 for customer service, and 3.8/5 for mobile app. Compare with other top providers on our comparison pages.
To roll into Empower: Empower accepts rollovers from 401(k), 403(b), 457(b), and IRA accounts through their online portal. The Personal Capital integration shows your full financial picture including rolled-over assets. To roll out: Request an outbound rollover through your Empower account online or by calling 800-338-4015. Empower processes direct rollovers to IRAs and other qualified plans. Use the Empower.com platform to manage your rollover.
Empower Retirement offers withdrawals via Online via Empower.com, Phone (800-338-4015). Distribution options include Lump sum, Partial withdrawal, Installment payments, Annuity purchase, Rollover to IRA. Empower offers managed payout options for retirees who want steady retirement income. Their Personal Capital tools help plan withdrawal strategies.
Empower 401(k) plans may allow loans up to $50,000 or 50% of the vested balance. Repayment terms up to 5 years (longer for home purchase). Interest rate is typically prime + 1%. Apply online through your Empower account.
Disclaimer: This review is for educational purposes only and is not financial advice. Provider details may change. Contact Empower Retirement directly for the most current plan information.
Pavlo Pyskunov
Managing Director & Investment Fund Director
Pavlo Pyskunov analyzes employer-sponsored retirement plans using IRS publications and DOL Form 5500 filings, helping workers maximize their 401(k) savings through data-driven guidance.
Last updated: 2026-03-30