Updated 2026-03-30
Fidelity vs Human Interest 401(k) Comparison
Compare Fidelity Investments (#1, 9.5/10) and Human Interest (#14, 7.2/10) side by side across fees, ratings, features, and investment options.
Overall Comparison
| Feature | Fidelity | Human Interest |
|---|---|---|
| Overall Score | 9.5/10 | 7.2/10 |
| Rank | #1 | #14 |
| AUM | $4.5 trillion | $6 billion |
| Participants | 43 million | 500,000 |
| Plan Sponsors | 23,000+ | 15,000+ |
| Founded | 1946 | 2015 |
Ratings Comparison
| Category | Fidelity | Human Interest |
|---|---|---|
| Fees & Costs | 4.9/5 | 4.5/5 |
| Investment Options | 4.9/5 | 3.5/5 |
| Customer Service | 4.8/5 | 4.3/5 |
| Mobile App | 4.7/5 | 4.2/5 |
Fee Comparison
| Fee Type | Fidelity | Human Interest |
|---|---|---|
| Admin Fees | $0 - varies by plan | $120/month base + $5/employee |
| Expense Ratios | 0.00% - 0.75% | 0.06% - 0.50% |
| Trading Fees | $0 for stocks/ETFs | $0 |
| Advisory Fees | 0.35% - 1.0% | Included in platform |
Fidelity Strengths
- Zero expense ratio index funds (FZROX, FZILX)
- Industry-leading mobile app and online platform
- 24/7 customer service with dedicated retirement specialists
- Extensive investment options including BrokerageLink
Human Interest Strengths
- Flat-fee pricing transparent and affordable
- Modern, easy-to-use technology platform
- Quick and simple plan setup
- Payroll integrations with major providers
Rollover, Loans & Withdrawals
| Feature | Fidelity | Human Interest |
|---|---|---|
| Rollover Platform | NetBenefits | Human Interest Dashboard |
| Loans Available | Yes | No |
| Withdrawal Methods | Online via NetBenefits, Phone (800-343-3548), Fidelity branch offices | Online via Human Interest dashboard |
| Distribution Options | Lump sum, Partial withdrawal, Installment payments, Rollover to IRA | Lump sum, Partial withdrawal, Rollover to IRA |
Which Should You Choose?
Choose Fidelity if you want:
- Large employers
- Cost-conscious investors
- Self-directed investors
- Solo 401(k) seekers
Choose Human Interest if you want:
- Small businesses
- Startups
- First-time plan sponsors
- Tech-savvy employers
Our Verdict: Fidelity vs Human Interest
Fidelity Investments wins this comparison with a score of 9.5/10 vs 7.2/10. Fidelity excels with zero expense ratio index funds (fzrox, fzilx), making it the stronger choice for most investors in this matchup. However, the best choice ultimately depends on your specific needs, employer plan availability, and investment preferences.
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Fidelity vs Human Interest: Complete 401(k) Comparison for 2026
Choosing between Fidelity Investments and Human Interest for your 401(k) is an important decision that affects your retirement savings. Fidelity offers largest provider while Human Interest is known for small business. In terms of fees, Fidelity charges 0.00% - 0.75% expense ratios compared to Human Interest's 0.06% - 0.50%. Fidelity manages $4.5 trillion in assets and serves 43 million participants, while Human Interest has $6 billion AUM and 500,000 participants.
Key Differences: Fidelity vs Human Interest
When comparing Fidelity and Human Interest, consider their core strengths: Fidelity excels with zero expense ratio index funds (fzrox, fzilx), while Human Interest stands out for flat-fee pricing transparent and affordable. Both providers offer a wide range of investment options including target-date funds, index funds, and managed accounts. Fidelity's customer service rating is 4.8/5 compared to Human Interest's 4.3/5. For mobile experience, Fidelity scores 4.7/5 while Human Interest scores 4.2/5.
Which Provider is Right for You?
Choose Fidelity if you prioritize large employers. Choose Human Interest if you're looking for small businesses. Your decision should also consider your employer's plan availability, fee sensitivity, desired investment options, and customer service expectations. For detailed reviews, visit our individual Fidelity and Human Interest provider pages.
Frequently Asked Questions
Fidelity Investments scores higher in our 2026 rankings with 9.5/10. Fidelity is best for large employers, while Human Interest is best for small businesses. The right choice depends on your employer's plan and your priorities.
Fidelity charges expense ratios of 0.00% - 0.75% with admin fees of $0 - varies by plan. Human Interest charges 0.06% - 0.50% expense ratios with admin fees of $120/month base + $5/employee. Fidelity's fees rating is 4.9/5 compared to Human Interest's 4.5/5.
Yes, you can roll over between Fidelity and Human Interest. Fidelity uses NetBenefits for rollovers, while Human Interest uses Human Interest Dashboard. A direct rollover avoids mandatory tax withholding. Contact your new provider to initiate the transfer.
Fidelity offers 401(k) loans. Human Interest does not offer 401(k) loans.
Fidelity scores 4.9/5 for investment options, while Human Interest scores 3.5/5. Both offer target-date funds, index funds, and managed accounts. Fidelity's investment options include Index Funds, Target Date Funds, Mutual Funds. Human Interest offers Index Funds, Target Date Funds, ESG Options.
For small businesses, consider plan minimums and per-participant costs. Fidelity is best for large employers, cost-conscious investors, self-directed investors, solo 401(k) seekers. Human Interest is best for small businesses, startups, first-time plan sponsors, tech-savvy employers. Compare admin fees: Fidelity charges $0 - varies by plan vs Human Interest's $120/month base + $5/employee.
Pavlo Pyskunov
Managing Director & Investment Fund Director
Pavlo Pyskunov analyzes employer-sponsored retirement plans using IRS publications and DOL Form 5500 filings, helping workers maximize their 401(k) savings through data-driven guidance.
Last updated: 2026-03-30