Updated 2026-03-30

Prudential 401(k) Provider Review

Prudential brings over 145 years of financial expertise to retirement planning. With Empower now managing their retirement business, Prudential focuses on complete financial wellness and guaranteed income solutions.

Financial Wellness for Life • Rank #12 • Score: 7.4/10 • Founded 1875 • Newark, NJ

$1.4 trillion
Assets Under Management
5 million
Total Participants
25,000+
Plan Sponsors
1875
Year Founded

Ratings Breakdown

Fees & Costs
3.5/5
Investment Options
3.7/5
Customer Service
3.9/5
Mobile App
3.6/5

Pros and Cons

Advantages

  • Strong guaranteed income options
  • complete financial wellness programs
  • Insurance product integration
  • Long track record and stability
  • Good retirement income planning tools
  • Strong employer services

Disadvantages

  • Retirement business now managed by Empower
  • Can be confusing transition for participants
  • Fees competitive but not lowest
  • Technology integration ongoing
  • Investment lineup consolidating

Prudential 401(k) Fees

Fee TypeAmount
Administrative Fees$1,000 - $4,000/year
Expense Ratios0.20% - 1.1%
Trading FeesPlan dependent
Advisory Fees0.40% - 0.90%

Prudential 401(k) Rollover Options

Rolling Into Prudential

Prudential accepts rollovers from 401(k), 403(b), and IRA accounts. Since Empower now handles Prudential retirement recordkeeping, rollovers are managed through the Empower platform.

Platform: Prudential via Empower

Rolling Out of Prudential

Request an outbound rollover through your Prudential/Empower account online or by calling 877-778-2100. Direct rollovers to IRAs and other plans are available.

Rollover tip: Prudential retirement plan recordkeeping has transitioned to Empower. Existing Prudential participants access their accounts through Empower. Prudential investment products remain available.

Prudential 401(k) Withdrawals & Distributions

Withdrawal Methods

Online via Empower platformPhone (877-778-2100)

Distribution Options

Lump sumPartial withdrawalInstallment paymentsGuaranteed lifetime income (IncomeFlex)Rollover to IRA

Prudential IncomeFlex provides guaranteed lifetime income options for retirees concerned about outliving their savings. Withdrawal processing times are 2-5 business days through the Empower platform.

Prudential 401(k) Loans

Prudential/Empower 401(k) plans may allow loans up to $50,000 or 50% of the vested balance. Repayment through payroll deduction. Access through the Empower platform.

Investment Options

Mutual FundsTarget Date FundsGuaranteed IncomeStable Value

Key Features

IncomeFlex
Financial Wellness Score
Retirement Calculator
Mobile Access

Best For

Complete Prudential Financial 401(k) Review for 2026

Prudential Financial ranks #12 in our 2026 401(k) provider rankings with an overall score of 7.4 out of 10. Founded in 1875 and headquartered in Newark, NJ, Prudential manages $1.4 trillion in assets and serves 5 million participants across 25,000+ plan sponsors.

Why Choose Prudential for Your 401(k)?

Prudential Financial brings 145+ years of financial expertise and rock-solid stability to retirement planning. Their IncomeFlex products provide guaranteed lifetime income options, addressing the critical challenge of not outliving your savings. While Empower now administers their retirement recordkeeping, Prudential's investment management and insurance expertise remain integral to the offering. Prudential's Financial Wellness programs help participants build complete financial plans beyond retirement savings. For those seeking guaranteed income solutions and the security of a proven financial institution, Prudential delivers peace of mind.

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Frequently Asked Questions

Prudential Financial charges administrative fees that vary by plan size. Expense ratios range from 0.20% - 1.1%, and advisory fees are 0.40% - 0.90%. Compare plans carefully as total costs depend on your plan size and investment selections.

You can log into your Prudential Financial 401(k) account through the plan provider portal. Current and former employees can use the participant login page. First-time users will need to register with their Social Security number and date of birth.

Prudential Financial ranks #12 in our 2026 provider rankings with a score of 7.4/10. They manage $1.4 trillion in assets and serve 5 million participants. They are particularly strong for Guaranteed income seekers, Large employers, Insurance-focused planning.

Yes, you can roll over your Prudential Financial 401(k) to a Traditional IRA, Roth IRA, or a new employer plan. A direct rollover avoids mandatory tax withholding. Contact Prudential or your new provider to initiate the transfer.

Prudential Financial offers a range of investment options including Mutual Funds, Target Date Funds, Guaranteed Income, Stable Value. The specific fund lineup depends on your plan and may change periodically.

Prudential Financial scores 7.4/10 overall with ratings of 3.5/5 for fees, 3.7/5 for investment options, 3.9/5 for customer service, and 3.6/5 for mobile app. Compare with other top providers on our comparison pages.

To roll into Prudential: Prudential accepts rollovers from 401(k), 403(b), and IRA accounts. Since Empower now handles Prudential retirement recordkeeping, rollovers are managed through the Empower platform. To roll out: Request an outbound rollover through your Prudential/Empower account online or by calling 877-778-2100. Direct rollovers to IRAs and other plans are available. Use the Prudential via Empower platform to manage your rollover.

Prudential Financial offers withdrawals via Online via Empower platform, Phone (877-778-2100). Distribution options include Lump sum, Partial withdrawal, Installment payments, Guaranteed lifetime income (IncomeFlex), Rollover to IRA. Prudential IncomeFlex provides guaranteed lifetime income options for retirees concerned about outliving their savings. Withdrawal processing times are 2-5 business days through the Empower platform.

Prudential/Empower 401(k) plans may allow loans up to $50,000 or 50% of the vested balance. Repayment through payroll deduction. Access through the Empower platform.

Disclaimer: This review is for educational purposes only and is not financial advice. Provider details may change. Contact Prudential Financial directly for the most current plan information.

Pavlo Pyskunov

Pavlo Pyskunov

Managing Director & Investment Fund Director

Pavlo Pyskunov analyzes employer-sponsored retirement plans using IRS publications and DOL Form 5500 filings, helping workers maximize their 401(k) savings through data-driven guidance.

Last updated: 2026-03-30