ADP vs John Hancock 401(k) Comparison
Compare ADP Retirement Services (#7, 8.1/10) and John Hancock (#10, 7.7/10) side by side across fees, ratings, features, and investment options.
Overall Comparison
| Feature | ADP | John Hancock |
|---|---|---|
| Overall Score | 8.1/10 | 7.7/10 |
| Rank | #7 | #10 |
| AUM | $130 billion | $600 billion |
| Participants | 3 million | 3 million |
| Plan Sponsors | 90,000+ | 48,000+ |
| Founded | 1949 | 1862 |
Ratings Comparison
| Category | ADP | John Hancock |
|---|---|---|
| Fees & Costs | 3.4/5 | 3.5/5 |
| Investment Options | 3.5/5 | 3.7/5 |
| Customer Service | 4.0/5 | 4.0/5 |
| Mobile App | 3.7/5 | 3.6/5 |
Fee Comparison
| Fee Type | ADP | John Hancock |
|---|---|---|
| Admin Fees | $2,000 - $5,000/year base | $1,000 - $4,000/year |
| Expense Ratios | Varies by investment partner | 0.30% - 1.3% |
| Trading Fees | Plan dependent | Plan dependent |
| Advisory Fees | 0.35% - 0.75% | 0.40% - 0.90% |
ADP Strengths
- Seamless payroll integration
- Automatic contribution processing
- Strong compliance support
- Easy setup for ADP payroll clients
John Hancock Strengths
- Unique wellness program integration
- Vitality rewards for healthy behavior
- Strong financial wellness education
- Comprehensive planning tools
Which Should You Choose?
Choose ADP if you want:
- ADP payroll users
- Multi-state employers
- HR bundle seekers
- Compliance-focused companies
Choose John Hancock if you want:
- Wellness-focused employers
- Mid-sized companies
- Insurance bundle seekers
Our Verdict: ADP vs John Hancock
ADP Retirement Services wins this comparison with a score of 8.1/10 vs 7.7/10. ADP excels with seamless payroll integration, making it the stronger choice for most investors in this matchup. However, the best choice ultimately depends on your specific needs, employer plan availability, and investment preferences.
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ADP vs John Hancock: Complete 401(k) Comparison for 2026
Choosing between ADP Retirement Services and John Hancock for your 401(k) is an important decision that affects your retirement savings. ADP offers payroll integration while John Hancock is known for wellness focus. In terms of fees, ADP charges Varies by investment partner expense ratios compared to John Hancock's 0.30% - 1.3%. ADP manages $130 billion in assets and serves 3 million participants, while John Hancock has $600 billion AUM and 3 million participants.
Key Differences: ADP vs John Hancock
When comparing ADP and John Hancock, consider their core strengths: ADP excels with seamless payroll integration, while John Hancock stands out for unique wellness program integration. Both providers offer comprehensive investment options including target-date funds, index funds, and managed accounts. ADP's customer service rating is 4.0/5 compared to John Hancock's 4.0/5. For mobile experience, ADP scores 3.7/5 while John Hancock scores 3.6/5.
Which Provider is Right for You?
Choose ADP if you prioritize adp payroll users. Choose John Hancock if you're looking for wellness-focused employers. Your decision should also consider your employer's plan availability, fee sensitivity, desired investment options, and customer service expectations. For detailed reviews, visit our individual ADP and John Hancock provider pages.