TIAA vs John Hancock 401(k) Comparison

Compare TIAA (#9, 7.9/10) and John Hancock (#10, 7.7/10) side by side across fees, ratings, features, and investment options.

Overall Comparison

FeatureTIAAJohn Hancock
Overall Score7.9/107.7/10
Rank#9#10
AUM$1.3 trillion$600 billion
Participants5 million3 million
Plan Sponsors15,000+48,000+
Founded19181862

Ratings Comparison

CategoryTIAAJohn Hancock
Fees & Costs4.0/53.5/5
Investment Options4.0/53.7/5
Customer Service4.3/54.0/5
Mobile App3.9/53.6/5

Fee Comparison

Fee TypeTIAAJohn Hancock
Admin FeesVaries by institution$1,000 - $4,000/year
Expense Ratios0.05% - 1.0%0.30% - 1.3%
Trading Fees$0 for TIAA fundsPlan dependent
Advisory Fees0.30% - 1.0%0.40% - 0.90%

TIAA Strengths

John Hancock Strengths

Which Should You Choose?

Choose TIAA if you want:

  • Educators
  • Nonprofits
  • Healthcare workers
  • Income-focused retirees

Choose John Hancock if you want:

  • Wellness-focused employers
  • Mid-sized companies
  • Insurance bundle seekers

Our Verdict: TIAA vs John Hancock

TIAA wins this comparison with a score of 7.9/10 vs 7.7/10. TIAA excels with dominant in education sector, making it the stronger choice for most investors in this matchup. However, the best choice ultimately depends on your specific needs, employer plan availability, and investment preferences.

Full TIAA Review Full John Hancock Review

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TIAA vs John Hancock: Complete 401(k) Comparison for 2026

Choosing between TIAA and John Hancock for your 401(k) is an important decision that affects your retirement savings. TIAA offers education focus while John Hancock is known for wellness focus. In terms of fees, TIAA charges 0.05% - 1.0% expense ratios compared to John Hancock's 0.30% - 1.3%. TIAA manages $1.3 trillion in assets and serves 5 million participants, while John Hancock has $600 billion AUM and 3 million participants.

Key Differences: TIAA vs John Hancock

When comparing TIAA and John Hancock, consider their core strengths: TIAA excels with dominant in education sector, while John Hancock stands out for unique wellness program integration. Both providers offer comprehensive investment options including target-date funds, index funds, and managed accounts. TIAA's customer service rating is 4.3/5 compared to John Hancock's 4.0/5. For mobile experience, TIAA scores 3.9/5 while John Hancock scores 3.6/5.

Which Provider is Right for You?

Choose TIAA if you prioritize educators. Choose John Hancock if you're looking for wellness-focused employers. Your decision should also consider your employer's plan availability, fee sensitivity, desired investment options, and customer service expectations. For detailed reviews, visit our individual TIAA and John Hancock provider pages.